How it Works - Processes, Steps and Requirements

To ensure high quality and service standards for all clients we have developed a process that we follow when we take on a new client. Essentially there are six steps and it is all pretty straightforward. Check the outline below, which also describes the various sub-tasks involved:

Step 1: Explore our Website

To answer any initial questions we suggest you have a look around our website as it contains very accurate information about the services we offer and related topics.

The website also contains a constantly expanding FAQ section, which will be able to answer any specific questions you may have.

If you want to inform yourself in detail, please have a look at our downloadable articles at our Support Centre.

For general enquiries about the services we offer please use our General Enquiry Form. In the form we ask you to specify your enquiry. We will get back to you within 24hrs.

Step 2: Consultation Phase

Book a Consultation

Once you have decided that you are interested in the services we offer you need to request a consultation. On the application form you will be asked to specify your business situation and when it is best for you to be contacted.

Once you have submitted the form, you will receive an email with instructions on how to pay. Your phone call is normally scheduled within one week of receiving cleared funds. Payment can be made via bank transfer, cheque, credit card or PayPal. Learn more about how to pay.

Initial Consultation: E-Volve

We offer an initial consultation, the E-Volve, over the phone for all clients. This can also be done in a face-to-face meeting, if you prefer, which can easily be arranged.

The E-Volve consultation will normally last for either 30 or 60 minutes.

If you are not satisfied you can halt your E-Volve consultation at any time within the first 15 minutes and receive a refund. Beyond the 15 minute mark you are committed to the review agreed in your application.

Once you are our client, the complete E-Volve fee will be credited back to you against any future consulting work.

Analysis

We then analyse what we have learned from you in order to create a proposal. Sometimes we will suggest running some paid-for research if your circumstances are complex and unusual.

Research

This will be carried out for unusually complex matters or for projects that involve specialised knowledge.

Proposal

We will then draw up a proposal for your project. This will be based on an annual flat fee and potentially some additional consulting elements. Once submitted to you, there will usually be a phase of discussion, amendments and negotiations until everybody is happy.

Step 3: Order and Identification

Client submits order form

Once you are happy with the proposal, you submit an order to us. This contains all details we need from you such as the name of your company, the officers and shareholders etc.

Client submits identification documents

You will also need to send us identification documents. This is necessary for compliance with money laundering regulations.

Step 4: Company Set-Up

Incorporation

The company is incorporated. This normally takes 24 hours.

Virtual Office Set-up

We will organise a phone and fax number for you and set up your name plate in our London office.

Bank Account

The bank account for your UK corporation will be opened with a major UK bank. If you come here yourself, this can be done on the same day.

If you choose to do this remotely, the regulations are stricter and the decision process can take up to two months. It will take approximately two to three weeks after the final confirmation before you have cheque books, cards etc.

Tax Registration

Once you have your bank account we will register you for VAT. This takes some time and should be done after around eight weeks. However, you can start trading even without a VAT number.

If you need a VAT number to be seen as a respectable trading partner within Europe, you can subscribe to our Managed VAT Service.

Step 5: Ongoing Customer Care

Support

We provide unlimited support from our US and UK Offices. Just call or email whenever you have a question.

Bookkeeping

Keep sending us copies of your paperwork and our bookkeepers will do the rest in our online system.

Accounting

We prepare financial statements like 'profit and loss' and 'balance sheet report' on a regular basis.

Sales Tax Returns

Our qualified UK accountants prepare your quarterly VAT returns for submission to the authorities.

Call Answering and Mail Forwarding

We answer your calls and email you a call notification. We scan and forward any mail you receive. Bulky items as well as originals (contracts etc) will be forwarded by post.

Step 6: Production of Financial Statements and Tax Returns

At the end of your financial period our qualified UK accountants will prepare your year-end accounts and tax returns for submission to the authorities.