Your Order Has Been Received. Please Check Your Email.

Many thanks for your order. We have just sent you an order confirmation and pro forma invoice by email. This email contains important instructions on the method in which you should pay and how your order will be processed. If you don't receive an email within 10 minutes please check your Spam folder. If there is still nothing please contact us. Do not submit your order again.

What's Next - 5 Simple Steps to Move Forward Fast

Please note: A link to this instructions page is also included in the email we have sent you. There is no need to print out this page right now.

Tax and accounting services can be complex at times which means a lot of attention to detail is required. To ensure that we start working on the task at hand as quickly and efficiently as possible, we have come up with a standardised process in which to deal with your order. It is important that you follow this process at all times.

1. Submit Payment

Please submit payment for the order amount stated in the order confirmation email. Check out this page on how to pay us. Should you pay by bank transfer please send us a payment confirmation from your bank in reply to the email we have sent you. Once we have received cleared funds we will issue a proper invoice to the billing contact specified in the order form.

2. ID & Address Verification

UK law requires us to confirm all of our clients' identities and addresses. To that end please scan and email us a copy of your photo ID (passport, driving licence, national ID card). We also need a copy of a recent bank statement or utility bill which should be dated less than 3 months ago.

3. Send Us Your Paperwork and Other Information Relevant to Your Order

Details on the paperwork you need to supply have been included in your order confirmation email. We would prefer you to scan and email those documents. You may also send them to our admin team by post. Please check the Contact page for our admin team address details.

4. Order Clarification & Qualification

We will check if the information and documentation you have submitted to us is complete and enables us to do the work requested. If something is missing or we don't fully understand your documentation we will contact you. Once we are ready to start we will drop you an email to let you know. In rare exceptions we may come to the conclusion that we are unable to help you. In that case we will refund any fees already paid and will do our best to help you find an alternative solution

5. Starting Work on your Order

We will start working on your order once all of the above steps are completed. Please understand that we cannot proceed before these steps are complete as this would ultimately lead to a delay in the process, at what could be a critical time. There would also be quality implications. Through our experience, the overall quality of work is much greater by following a well established process, we will always have your satisfaction as our goal.

Questions & Issues

Simply reply to the order confirmation email for all communication in relation to your order. An advisor from our team will be in touch as quickly as possible either by phone or email. Alternatively please use our Contact page for all other contact details.